kirby&kirby client loyalty & database management program

kirby&kirby is proud to announce a new service on offer. We are not only in the business of creating stunning gifts to give,
but also help manage your ongoing client relationships. This is a personalised service tailored to your business
and industry, providing solutions that ensure you are "keeping in touch with your most valuable asset – your client".

Whether you are in real estate, luxury car sales or the financial industry then this service is made for you!
We will tailor a customised program that includes a ‘bundle of value’ for a 12 month membership.

This unique service will maintain your business relationships & increase profits, by providing an automated touch point loyalty
system, including many benefits such as:

  • Letter of thanks for their business including a gift voucher by kirby&kirby
  • Congratulations client gift by kirby&kirby or branded gift with your logo
    (Thank you / Housewarming / Congratulations)
  • Client birthday gift or flowers
  • Client Christmas gift by kirby&kirby
  • Customised ‘client satisfaction survey’ providing you with valuable feedback on
    their business experience and ensure forwarding contact details for your database
  • Gift card at the one year anniversary date of purchase / sale / new business venture
  • Event management service by kirby&kirby for a VIP client entertainment event (lunch / dinner / cocktail party /
    product or property launch)
  • Reminder (touch base) letter for car service / property appraisal / financial health check
  • Letter to "Update your contact details" including an invitation for a service advice/review
  • Letters of thanks for referrals
  • Update, categorise & maintain the database with alerts sent to you regularly
  • Monthly client loyalty program report
  • Access to a wide range of client letters & email templates
  • 24/7 email customer support

We can also customise a "Rewards & Recognition Program" for your valued staff members & sales team to show your
appreciation of their hard work and dedication to your business, including birthdays, anniversaries &
milestones etc.

For more information on how we can help grow your business, client loyalty program or staff moral please call Georgie on
0418 811 308 or email georgie@kirbyandkirby.com.au for an exclusive consultation.